Refund policy
We do not accept refunds by customer convenience in our shop.
■Exchange by customer convenience
We do not accept exchange by customer convenience in our shop.
■Failure by problems such as goods
If it applies to the following conditions, I will refund it.
Correspondence condition
Please check the product within one week after delivery, and if you check the defect, please email or call it by email or phone. In the following cases, it is not covered. 1) Report for more than one week after delivery 2) Eye distortion of the ground of fabrics that can be corrected by the area, the folded loose 3) Printing, such as the fine beam of printing, can not be avoided Point 4) The situation at the time of delivery is not saved in the photo, etc., and it is an ironing, and after being wandering out 5) It is already partly cut, and there is a difference between the form and difference in delivery case
Correspondence period
If you have contacted within 7 days after the product arrival
Refund amount
Calculated from commercial price
Return shipping
Burden of stores
remarks
※ In the product characteristics of the cloth fabric, regarding the disturbance, wrinkles of the area, and garbage that can be removed and removable, please respond to the regular area by customers.
If the following conditions apply to the following conditions, we will exchange products etc.
Correspondence condition
Please check the product within one week after delivery, and if you check the defect, please email or call it by email or phone. In the following cases, it is not covered. 1) Report for more than one week after delivery 2) Eye distortion of the ground of fabrics that can be corrected by the area, the folded loose 3) Printing, such as the fine beam of printing, can not be avoided Point 4) The situation at the time of delivery is not saved in the photo, etc., and it is an ironing, and after being wandering out 5) It is already partly cut, and there is a difference between the form and difference in delivery case
Correspondence period
If you have contacted within 7 days after the product arrival
Return shipping
Burden of stores
Rewriting fee
Burden of stores
remarks
※ In the product characteristics of the cloth fabric, regarding the disturbance, wrinkles of the area, and garbage that can be removed and removable, please respond to the regular area by customers.
■Cancellation / refund / exchange contact information
telephone number
03-3806-5025
remarks
Sales: Moon-Sat 10: 00-18: 00 Closed: Day / Holiday ※ Please let us know your name and order number during calling.
■Return address
Postal code
1160014
address
Higashi-Nippori 6-45-6, Arakawa-ku, Tokyo
telephone number
03-3806-5025
Fax number
03-3806-1480
remarks
[Please contact me before you return. If you return without contacting you, it will be not covered by refund and replacement.
■Cautions for Cancellation, Refund / Replacement
As we are informed on the product page, as far as the cloth fabric product is cut from the reaction once, we can not accept returns, refund / exchange for customer convenience. Thank you very much.
● We will not be able to return to sale products that describe scratches and color unevenness. Thank you for your consideration.
● If the product has arrived at hand, please check if the product was ordered.
● We perform inspection before delivery and we have fully fully the quality, but if there is damage or contamination in the product, if a product different from your order has arrived, it will be within 7 days after arrival of the product Contact Please. Shipping fee will be replaced with our burden.
● About refund: We will transfer it to your designated account within 7 business days after the return item arrival is confirmed.
● Although the product image is closer to the actual product and posted on the web, the degree of color development may differ depending on the display of the display. Returns are not accepted because the "image is different", so please accept and buy it.